“…deep listening is the kind of listening that can help relieve the suffering of the other person. You can call it compassionate listening. You listen with only one purpose: to help him or her to empty his heart. And if you remember that you are helping him or her to suffer less, then even if they say things full of wrong perception, full of bitterness, you are still capable of continuing to listen with compassion.” → Thich Nhat Hanh on Compassionate Listening.
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